Refunds are only made if you receive a defective product. In any other case, a change is made with another product.
You can return any product to us, as long as it is in its original condition and the purchase receipt is included in the package.
Returns are made within 14 working days from the day you received the package.
The parcel is sent exclusively by SPEEDEX courier with our own charge for Greece (in case you choose another company we have no responsibility for the receipt of the parcel and the shipping costs). The transfer costs of the change are 3,5€ and you are charged with the sending of the new parcel.
In case the product you have ordered does not satisfy you, send us an email with your contact info and the change you wish to make.
Then you send the product you do not want to us with SPEEDEX courier and as soon as we receive it we send you the new order.
In case you do not find something that satisfies you, we can credit you with the amount of money and use it in your new purchase. Credit is available for 30 calendar days.
My Ring's address is:
CHRYSOSTOMOU SMYRNIS 9
PC 54622, THESSALONIKI